MY ACCOUNT
MY ORDER STATUS
  Shoe Village Privacy Statement
  The Information We Need to Process Your Order
  Other Information We Collect
  Sharing Your Information
  Your Consent
  Contacting Us
The security and protection of our customers' personal information is our top priority and is especially important in our business. We have a seasoned team of professionals overseeing our operations and have never had a problem with securing the privacy of our customer information.
The Information We Need to Process Your Order
You explicitly provide information via:

  New Account Form or Contact with Customer Service

- To process your order, we require your name, phone number, billing address, email address, shipping address and credit card information.

- We only use this information to create your account and/or to process your order. If any questions arise about your order we will contact you first by email and then, if necessary, by phone.

- We share only necessary information with the third parties that are involved in the order process, such as the financial institution that issued your credit card, the shipping carrier and theShoeCloset customer service representatives. (NOTE: We would be obligated to disclose individual personal information if theShoeCloset were to be subpoenaed or ordered by a court of law.)


Other Information We Collect

  Feedback Form

- Should you contact us through our feedback form, we require your name and email address only to send you a reply.

  Email Newsletter," "Email Special Offers" and "Catalog" Sign-up Features

- Should you participate in these services we will only use the information you provide to promote theShoeCloset services and products.

- We will not share any personal information with third parties.

Sharing
   Personal Information is Not Shared Aside from the previously mentioned third parties involved in the processing of your order, we do not share your personally identifiable information with any other entities without your express permission.

  External Links Our site may include links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.

Your Consent
By using our website, you consent to the usage and collection of this information. If we decide to alter our privacy policy, these changes will be posted on this page so that you will always be informed about what information is collected, how it is used, and under what circumstances it will be disclosed.
Contacting Us
  Account Changes and Deletions

  Changes

- If you created an account and would like to change your account, please call Customer Service toll-free at (718) 539-3400 or send an email with your changes to service@shoevillage.com and include the email address with which you registered. We will send a confirmation request to that email address and after receiving your reply, will update your account within 48 hours.

  Deletions If you created an account and would like to delete your account, please send an email to service@shoevillage.com and include the email address with which you registered. We will send a confirmation request to that email address and upon receiving your reply, delete your account.

  If you have any questions or comments regarding this statement, please contact service@shoevillage.com
Customer Service
Sign In
 
Forgot your password?
 
Privacy Policy
Shopping
My Shopping Cart
Ordering
Secure ordering
Payment option
Delivery
Shipping & Handling
Returns & Exchange
Contact ShoeVillage
Email, Telephone & Mail
About us, jobs at ShoeVillage
Store Location
Phone Order 718.530.3400
 
 
Contact Customer Service
We're always doing our best to provide you
best customer service. If you need any help,
Please e-mail us
or give us direct call at
718.539.3400
Signup for e-mail update letter
ShoeVillage wants to know your thought
Any new brands or items you're looking for?
Please let us know so that we might better serve you
 
 
About Company|Contact Us| Privacy|Job|Store Location|Shipping Policy|Return Exchange Policy